Case Study

MCIT wanted a website as dependable as its service. ArcStone delivered clarity, accessibility, and efficiency.

MCIT, a member-owned public entity, offers risk management solutions to Minnesota counties and related organizations. Recognizing its role as a reliable partner for local governments, MCIT sought a contemporary digital presence. This update aimed to enhance service for its members, streamline internal operations, and demonstrate its dedication to accessibility and quality service.

Our Role

Strategy
UX/Design
Development
Accessibility
SEO
Content Strategy
Hosting

The Challenge:

MCIT needed a new website to solve some big challenges with its old one. Their previous site suffered from an outdated design, poor navigation, and a lack of accessibility features. The MCIT team found the content management process inefficient, and the site lacked essential user-friendly functionalities such as integrated event registration. Given MCIT’s extensive collection of resources and significant training program, the organization needed a modern, accessible, and service-focused website. This updated platform would better serve the needs of its diverse membership by providing a streamlined and user-friendly experience.

Our Approach

ArcStone partnered with MCIT using our Blueprinting process to clarify goals, align stakeholders, and define the ideal site structure. The redesign prioritized simplified navigation, an improved resource library with search and filtering, and full accessibility compliance. We built the new site in WordPress with mobile optimization and integrated an event registration system using Stripe for streamlined payments. Content migration was a collaborative effort, with ArcStone guiding the process and providing training to ensure the MCIT team could confidently manage the site moving forward.

Reviewing the Results

MCIT launched a modern, accessible website with intuitive navigation, easier content management, and integrated event registration. The new digital presence strengthens MCIT’s ability to support Minnesota counties, improves members’ user experience, and sets a strong foundation for long-term digital success.

The website transformation delivered measurable improvements with streamlined access to risk management resources and revolutionized training program operations through integrated Stripe payment processing. Content management improvements allow MCIT staff to focus on their core mission while the scalable platform supports future growth.